Scaling Platforms at Nubank, Booking.com & dunnhumby | Yash Piplani, Product Leader at dunnhumby
Yash Piplani — Global Director of Product Management
Episode Summary
In this episode of the Executives, Majid sits down with Yash Piplani, Global Director of Product Management at dunnhumby and former product leader at Nubank, Booking.com, Glovo, and Expedia. With nearly two decades of experience, Yash unpacks what it takes to build scalable platforms that serve over 90 million customers across global markets.
The conversation explores Yash’s product leadership philosophy, rooted in empathy, clarity, and autonomy, and how he’s applied it to grow high-performing teams and data-driven organizations. Yash breaks down how platforms differ from products, the mindset shift needed to scale globally, and how to lead distributed teams with trust and context instead of control.
He also shares insights into hiring product managers, empowering new joiners to take ownership, and the systems thinking required to avoid building the same thing ten times. The episode wraps with a light-hearted story involving mute buttons, WhatsApp, and an unforgettable OTP moment that shows how human even the most polished teams can be.
Episode Chapters
00:01 Did You Move to Delhi Because of the Food?
09:57 If You Could Rename Monday, What Would You Call It?
12:58 What Does Dunnhumby Do?
15:41 Can You Explain Dunnhumby to a 10-Year-Old?
18:49 What Shaped Your Product Leadership Style?
27:34 How Do You Build Team Cohesion Across Regions?
34:43 What Were the Challenges of Scaling Platforms?
43:31 Can You Explain the Organizational Structure?
52:41 How Do You Use Data to Make Decisions?
59:04 How Should We Hire Product Managers?
1:02:13 How Do You Empower Teams to Take Ownership?
1:05:47 What’s a Stressful Story You Now Find Funny?
About the Guest
Yash Piplani
Global Director of Product Management
Yash Piplani is a seasoned product leader and innovation strategist with over 19 years of experience in driving product development, customer identity platforms, and strategic growth. Currently serving as the Global Director of Product Management at dunnhumby, Yash has previously led product and engineering teams at Nubank, Glovo, Booking.com, and Expedia Group. Known for building high-performing teams and scaling digital products, he is passionate about data-driven decision-making and empowering customer-centric innovations across global markets.
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