the Executives · A Dialogue with Majid
Scaling Platforms at Nubank, Booking.com & dunnhumby | Yash Piplani, Product Leader at dunnhumby
With Yash Piplani
About this episode
In this episode of the Executives, Majid sits down with Yash Piplani, Global Director of Product Management at dunnhumby and former product leader at Nubank, Booking.com, Glovo, and Expedia. With nearly two decades of experience, Yash unpacks what it takes to build scalable platforms that serve over 90 million customers across global markets.
The conversation explores Yash’s product leadership philosophy, rooted in empathy, clarity, and autonomy, and how he’s applied it to grow high-performing teams and data-driven organizations. Yash breaks down how platforms differ from products, the mindset shift needed to scale globally, and how to lead distributed teams with trust and context instead of control.
He also shares insights into hiring product managers, empowering new joiners to take ownership, and the systems thinking required to avoid building the same thing ten times. The episode wraps with a light-hearted story involving mute buttons, WhatsApp, and an unforgettable OTP moment that shows how human even the most polished teams can be.
Episode chapters
- 00:01 Did You Move to Delhi Because of the Food?
- 09:57 If You Could Rename Monday, What Would You Call It?
- 12:58 What Does Dunnhumby Do?
- 15:41 Can You Explain Dunnhumby to a 10-Year-Old?
- 18:49 What Shaped Your Product Leadership Style?
- 27:34 How Do You Build Team Cohesion Across Regions?
- 34:43 What Were the Challenges of Scaling Platforms?
- 43:31 Can You Explain the Organizational Structure?
- 52:41 How Do You Use Data to Make Decisions?
- 59:04 How Should We Hire Product Managers?
- 1:02:13 How Do You Empower Teams to Take Ownership?
- 1:05:47 What’s a Stressful Story You Now Find Funny?
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