Mirela Mus, Founder and Chief Product Officer at Product People

Mirela Mus โ€” Founder and Chief Product Officer at Product People

Episode Summary

In this episode of “The Executives,” Majid sits down with Mirela Mus, Founder and Chief Product Officer of Product People, a leading organization providing interim product management to companies like Zalando and the WHO. The discussion explores Mirela’s journey from Berlin to building a global product community of over 50,000 professionals.

Mirela explains Product People’s core concept and clarifies distinctions between product management, product ownership, and program management. She shares her inspiration for founding the company, emphasizing the need for flexible, expert product talent. A key focus is on knowledge transfer, documentation, and effective offboarding in interim engagements, illustrated through a real-world case study on scaling customer support efficiency.

She offers insights into common digital transformation pitfalls and explains why real product work creates clarity. The episode explores balancing innovation with discipline in product teams and current trends including AI impact, new tools, and outcome-oriented thinking. Mirela concludes by discussing Product People’s future trajectory and offering advice for product professionals seeking excellence and sustainable practices.

Episode Chapters

00:15 Welcome and Guest Intro

03:47 Fun Question: What Would You Say to Aliens?

05:47 What Is Product People?

07:49 The Difference Between PM, PO, and Program Management

12:10 Why Mirela Started Product People

16:37 Knowledge Transfer, Documentation & Offboarding Done Right

19:21 Real Product Case Study: Scaling Customer Support Efficiency

34:22 Balancing Innovation and Discipline in Product Teams

37:03 Product Trends: AI, Tools, and Outcome Thinking

44:32 Whatโ€™s Next for Product People

About the Guest

Mirela Mus

Mirela Mus

Founder and Chief Product Officer at Product People

Founder and CPO of Product People, Mirela leads a team of top-tier product managers enabling companies to accelerate outcomes, embed best practices, and scale sustainably. With experience across OKRs, product discovery, and product ops, sheโ€™s also an active mentor and former Entrepreneur-in-Residence at Techstars, shaping the future of product leadership.

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