the Executives · A Dialogue with Majid

Mirela Mus, Founder and Chief Product Officer at Product People

With Mirela Mus

About this episode

In this episode of “The Executives,” Majid sits down with Mirela Mus, Founder and Chief Product Officer of Product People, a leading organization providing interim product management to companies like Zalando and the WHO. The discussion explores Mirela’s journey from Berlin to building a global product community of over 50,000 professionals.

Mirela explains Product People’s core concept and clarifies distinctions between product management, product ownership, and program management. She shares her inspiration for founding the company, emphasizing the need for flexible, expert product talent. A key focus is on knowledge transfer, documentation, and effective offboarding in interim engagements, illustrated through a real-world case study on scaling customer support efficiency.

She offers insights into common digital transformation pitfalls and explains why real product work creates clarity. The episode explores balancing innovation with discipline in product teams and current trends including AI impact, new tools, and outcome-oriented thinking. Mirela concludes by discussing Product People’s future trajectory and offering advice for product professionals seeking excellence and sustainable practices.

Episode chapters

  1. 00:15 Welcome and Guest Intro
  2. 03:47 Fun Question: What Would You Say to Aliens?
  3. 05:47 What Is Product People?
  4. 07:49 The Difference Between PM, PO, and Program Management
  5. 12:10 Why Mirela Started Product People
  6. 16:37 Knowledge Transfer, Documentation & Offboarding Done Right
  7. 19:21 Real Product Case Study: Scaling Customer Support Efficiency
  8. 34:22 Balancing Innovation and Discipline in Product Teams
  9. 37:03 Product Trends: AI, Tools, and Outcome Thinking
  10. 44:32 What’s Next for Product People